Operations control center (occ) manager (work location: aruba)

If you are looking for a challenge in a rapid environment in the aviation services industry and are motivated to work in a multicultural international company, then this will be an excellent opportunity for you!

About the job

Manage the Operations Control Center which is the nerve center of daily operations responsible for a variety of critical business functions, such as: 

•       Managing flight systems and flight schedules 

•       Resource pre-allocation and live allocation 

•       Capturing services for billing purposes 

•       Hub for internal and external communication 

•       Coordinating company responses to local incidents 

•       Managing accountable delays 

•       Control and tracking of overtime hours 

•       Collating and managing company KPI data

•       Operational and business decision support

Job Requirements 

Bachelor’s degree in business management or equivalent 

Prior experience inground handling and/or aviation would be an asset 

Excellent verbal and written communication skills 

Excellent knowledge of IT tools (data analysis, tracking and reporting) 

Excellent ability to work well under pressure; make quick decisions and execute 

Must be able to work flexible hours including early morning, late night, weekends and public holidays as required.

All interested applicants are required to apply no later than Friday, June 16, 2023, via   

Email: aua.agshumanresources@swissport.com

Unsuitable applicants will not be considered.